What Legal Terms Apply in Indonesia
Our Legal terms describe who may access the account area, how identity details are checked and what happens when a policy question affects a wallet transaction. Access depends on local law, so you should confirm that this service is permitted for you before creating an account.
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We ask for a working phone number before account access and may compare the account name with the destination used for a withdrawal request. DANA, OVO, GoPay and QRIS appear as payment references because a policy request can involve a wallet status, receipt or reversal check.
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Bank transfer and virtual account records may also be needed when we trace a BCA, BRI, Mandiri or BNI transaction. If you are in Bandung, the same account rules apply; location does not replace your duty to check local eligibility.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.